REFUND POLICY
dedike.net | Offshore Server Services
Effective Date: [31/03/2025]

At dedike.net, we stand behind the quality of our offshore hosting services and aim for complete customer satisfaction. If you are not fully satisfied with your service, you are eligible for a no-questions-asked refund within 7 days of your initial purchase.

1. Refund Eligibility
You can request a full refund within 7 calendar days of your first payment, provided that:

• The refund request is made via email to support@dedike.net

• The request falls within the 7-day window

• The service has not been suspended or terminated for a violation of our Terms of Service

2. Non-Refundable Scenarios
Refunds are not available under the following circumstances:

• Requests made after 7 days of purchase

• If the account has been suspended for abuse, spam, or illegal content

• If there is a chargeback or payment dispute already initiated

• Renewal payments (refunds apply only to the first purchase)

3. Refund Process
Once your refund request is received and approved:

• The refund will be issued to your original payment method

• Processing may take 3–7 business days depending on the payment provider

4. How to Request a Refund
To request a refund, please send an email to support@dedike.net with the following information:

• Your full name or account ID

• The service purchased

• The reason for your refund request (optional)

5. Changes to This Policy
dedike.net reserves the right to modify this Refund Policy at any time. The latest version will always be available at https://dedike.net/refund-policy

Need Help?
If you have any questions about this policy, feel free to contact our support team:
📧 support@dedike.net